Heath was very patient and helpful. My insurance was not timely and Heath gave me updates. Awesome!!
Service was great as always. Heath always makes sure all of my vehicle needs are taken care of.
Drive line vibration diagnosis and repair. Requested a call from the manager but was given a ph. # and was suggested that I should call him and leave a message? I guess an individual Dealer practice? When I was manager at VOB BMW in Rockville MD. we communicated with our customers. I guess that's a different level service. I know it gets busy, we only served 120 cars a day on 48 techs. But Zack does a pretty good job, and I'll be back again for routine service. due to his efforts.
Awesome service.. very very very friendly staff.. so far i have not have no issues with nissan .
GREAT customer service! Every staff member we came into contact was professional and very helpful.
Mr. Heath This gentleman is courteous professional, patient and e executes positivity beyond board. That's why planet Nissan in my opinion is top tier. They're employees Mr. Heath, treated me like my co concerns mattered. That's top tier service.
planet Nissan is a phenomenal dealership that g goes up and beyond the call o of duty to make certain I'm satisfied with my service of my vehicle.
Always great service and a follow up to ensure it was. I appreciate no surprises ever on repairing my vehicle.
Excellent Service.. ALEX always goes the extra mile, to accommodate our schedule. Thanks Planet Nisson🤗
Daniel was our salesmen back in March. Very personable and professional. Reuben was my service advisor yesterday, very professional and knowledgeable.
I got a fair deal and the staff is very nice. I appreciated the staff’s responsiveness.
The staff is amazing. Great customer setvice. Always caring.. Very reliable. Easy to make an appointment.
My new rep Alex was great, he took care of all my issues and answered all my questions
Thank you Mr. Felix for ensuring the purchase of my new vehicle prices ran smooth and the outcome was as anticipated.
Great service as always by Zach as he is very friendly! Would recommend to family!
I really liked the sales person, Ryan. He was informative and very prompt with handling everything. The transaction was real smooth and quick and we didn't have to spend all day at the dealership waiting.
Marvin Felix and Jared are outstanding. Mr. Felix made the purchase of my new vehicle easy and stress free. Jared serviced my old vehicle, and he is always pleasant, professional and prompt.
Marvin made so easy to do business with by answering and completing the deal for my wife new car!!!
It’s a very good dealership I’m very happy with the job they do I really recommend Rubén Flores.
Lee was very informative and pleasant to work with. He did his very best to satisfy us in the purchase.
Always friendly and thorough service. Accommodating and informative about services that are being done and future maintenance.
The staff always is willing to make sure in all areas I am taken care of and know whats going on with my car.
They are fast and efficient. They usually wash my truck but they didn’t this time
It is always a pleasure and easy when I get my car serviced. Zach Haefen is always smiling and communicates effectively with me regarding my services for my car. Michael Hill always says hello to me when I come in. They are why I always buy my cars from Nissan.
Courteous staff and quality service
Zachary at service department was very accommodating beyond my expectations in customer service. Thank you Zachary.
Heath is an excellent service writer.My car is always serviced properly.Please bring back your car wash and coffee maker.
The workers were efficient,friendly and went beyond the call of duty. Considerate and knowledgeable.
Working with Lee was very nice and he was easy to talk with on my overall needs.
Service time didn't take too long. When driving off, I immediately noticed the smooth sound of the engine from before and after. Very reassuring. Zach did a great job in making sure my transmission fluid and oil change were done.
There are not enough words to describe my satisfaction with Planet Nissan, especially my service tech, Heath. I have purchased 5 new Nissans in the past 12-13 years from Planet Nissan and Heath has been my personal friend as well as my personal service tech. for all those years. I live out of town and my travel to Planet Nissan is 140 miles round trip, and I never complain.
Great Dealership, Great Service and Great Employees!!! I will send friends here to get a new or used car!!
Scheduled appointment was finished in a timely manner. Scheduling was easy. Staffs are friendly & polite
Fast and friendly service. Detailed recommended service report and easy to schedule my next appointment.
Service was excellent as usual. I really appreciate the text messages and troubleshooting my items of concern.
We have purchased 3 vehicles with Clayton in the past several years. Clayton is wonderful, honest and trustworthy! I always appreciate the service I receive when we buy a vehicle.
good service I've been taking my car here for the last 3 years
Excellent customer service.Ruben is very helpful in assisting me in my car maintenance service
Nissan has Organized service, it just took a very long time for oil an change. Clean waiting area.
I love the friendly and professional help I get exact time I bring my vehicle in. Zachary us such an asset to Planet Nissan Thank you for providing excellent training for an excellent result in customer service.
Everyone was friendly and professional. They did a great job with helping me find the features that I wanted and getting the financing I needed
Service was very very very fast establishment super duper clean and very orderly nice friendly
Our Sales associate, Lee, listened to me, and helped me to find a car within my budget and set up the purchase to stay within my budget. I really admire sales associates who can keep the customer's needs in mind. He's an A+ in my books. The finance rep was excellent as well, he honored the time constraints I had for the day and wrapped up the paperwork in short order. Thank you -- Also A+ in my books.
Just bought our second Nissan within six (6) months from Planet NIssan. The simple reason was the way we were treated from our first experience. Daniel Maimran in sales and Gary VanNess in financing, professionals and made the buying experience pleasurable. Ask for them by name, you won't be disappointed.
Planet Nissan truly knows how to treat their Customers! I will referral all my friends to come to Planet Nissan 😉
The dealership was very organized and everyone was well dressed and respectful. I really enjoyed Ryan, who helped me he was a great help. He actually looked out for me which a lot of dealers dont do especially because I am a young first time buyer!
Took very good care of me thank you guys i love planet Nissan its the best
Friendly knowledgeable sales staff. Did not have desired model however were able to upgrade to one with additional features.
Heath, the service manager, is always friendly and helpful. Great communication throughout the process and I always leave happy!
Ryan from Planet Nissan was super helpful! I came in looking for a car to upgrade from my 2006 Nissan Sentra. This was also the first car I would be purchasing. Ryan made sure to explain everything in detail when it came to what car I was interested in. I cannot praise him enough. Such a wonderful experience - and I love my new car!
Super service. They kept me informed. Did a good job.
From my initial purchase from the salesman Nino to the outstanding service I just received from Ruben I could not be happier with my experience at this dealership!
The service advisor Zach was helpful, kind and accommodating. He delivered my car on time. The best
Very courteous, very helpful. Answered all questions and concerns. Demonstrated the vehicle and all functions.
Great customer sales staff and service will definitely recommend this place and salesperson. Online car shopping is great!!
Planet Nissan provides excellent customer service. My service manager, Heath is always providing excellent service and I am so pleased that I was assigned to him. You can reach him when you need to know something and he will provide the answer so you are not in confusion. I would recommend him to anyone who needs an excellent service person. Thank You!!!!!
Excelente customer service I felt really valuable as a customer by Jesus He was always trying to find the perfect deal for me an my family
This dealership is the best, keep up the excellent work that you do Heath is a very important person on your team Thank you Heath for having my back as always
Jesús was very helpful and kind Great service and truly wanted to help me out with my situation I would recommend him to friends and family
This is are third car from you. We are very pleased with Planet Nissan and would recommend you to anyone. Our Salesman was Lee, he has sold our others cars to us. He worked very hard on this car to get us what we wanted. Very pleased with him. He is one of the best Salesmen we have ever meet
This is where I have bought 5 Nissan’s from great dealership with great employees that really cares about you and your Nissan, Ruben Flores greeted me and took care of me great experience.
This dealership did a great job with repairing my car. The last time I brought it in was before the pandemic. So it needed a lot of work done on it. I also had a recurring problem with the visors. I had already brought the car in twice to have the visors replaced. I told them that the mechanism that holds the visors in place when not using them was defective. I felt that I should not have to pay for new ones again and said so. So they replaced, free of charge, both visors. I appreciate that kind of ...
Had a good experience with Planet Nissan, They made the process fast and smooth. Great customer service for sure. Highly recommended this dealerships. Thank you.
I worked with Alex Lobos from start to finish. He was extremely professional, helpful, and answered all of my questions. The service was truly outstanding.
The whole sales staff was very helpful,courtesy and professionaI . I would recommend Planet Nissan to others.
The staff is courtesy and they tend to your needs and make you feel comfortable as they serve you
I bring my car here because of the quality of service never disappoint me and I will tell all of my friends that you are the best
This was a very quick and easy buying experience. Sales staff was friendly and not pushy like other I have dealt with. We love our 2022 Nissan Pathfinder.
I’m extremely satisfied with the service I received for my vehicle and Heath continues to provide my vehicle with the professional service it required! Heath is courteous friendly and conscientious!!
The teams was great. I think the 1500.00 fee do to the shortage of cars do to chip shortage and the floods in Tennessee was a little ridiculous.
Sales Manager Micah Fernandez was very friendly and knowledgeable. He answered all of our questions and went out of his way to make sure we were comfortable.
Friendly, courteous staff
Heath is always friendly and knowledgeable about my car and what I need to do. He's never pushy, but lets me know what I need to do now and what can wait. I feel good knowing my car got the best care. Thank you Heath!
Service Department is very helpful and friendly. They are always willing to help with anything I need for my car. They also take your time in to consideration not making you wait for a long time. I always know my care was take care of when I leave there.
I love how Jarred remind me that I need to get service I’m bad about my oil changes and he reminds me great customer service he’s the best PS bring back the donuts and coffee ❤️
As always Zac was pleasant and professional. The vehicle was taken care of in a timely manner, even with the necessary extra repairs that were deemed necessary.
Great service. They are very helpful. They are very helpful. They are very helpful. Great service. Great service. Great service. That should be twenty five words by now.
Jaime and Ray were awesome at handling my trade and new CAR!!!!! I will highly recommend!!! Planet Nissan will get all my business as long as I am in Las Vegas!!!
Great service and friendly staff as always. I’ve been buying from Planet Nissan since they opened. You can’t go wrong using their services.
The customer comes first.
They're always friendly and helpful. The estimated times are pretty accurate. They keep me well informed of any maintenance that is due. The shuttle is very helpful.
All was great dérive to Zack taking care of me with first class service I feel quit confident in their service and honesty Great place to buy lease a car
Alex is always as friendly as he is efficient. Work was completed well before anticipated timeline. Highly recommend this service center. They provide a personal touch that makes you feel more than just another number.
The service was exceptional and Jared provided the assistance I needed for my vehicle. His attitude is very courteous and gave me updates regarding my vehicle.
I will always buy all my cars from Planet Nissan. I’ve had nothing but the best customer service and I absolutely love the coverage.
Micah is very friendly and I can rate him 5 stars he is a good seller also with Charles and Charles Boss . I was happy that they work on my interest rate.
Friendly staff and great service. My car was out of there before normal and my service advisor made sure I had everything I needed and answered any questions
Only see Heath at Planet Nissan for our maintenance of all our cars 🌝
Alex was very knowledgeable and provided excellent customer service throughout my visit. Would recommend making an appointment as this dealership is busy. A testament to their good service.
As expected..price back and forth.. Good service Took very long time to see cars back on lot.. Trade fair.. We will be back again…
Heath and team are always great. I have been a customer of this dealership for a long time. This is car # 7 or so... I have lost track
My visit is pretty much same as last time, Quality of service excellent.Completed all service ask promised,Alex and Vincent was informative on maintenance service required for my Pathfinder
Everyone is friendly, not pushy in any way and always helpful. My car was serviced in a timely manner and is purring. Thank you.
Quality of service excellent. Completed all services ask. Quality of service excellent. Completed all services ask. Quality of service excellent. Completed all services ask. Will be back!!!!
Well, I have purchased 2 vehicles from here under 3 years. I cancelled my GAP Insurance on my 2019 Rouge never got my money. 🤔 help.
Very Courteous, answered all of our questions about this Vehicle,no High Pressure Salesmen, which is huge to us, Nino treated us right,would come back
your service depart. and my service rep Heath r phenomenal
Alex was awesome start to finish
Very good! Car is well but should balance his time with other customers. I was stuck waiting longer than I should have. I waited too long but he was able to tell me why he got too busy with other things. Thanks so much for everything! Car is taken care of.
Jarred very awesome always take care me and I sure he did take care someone else the same .
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