Customer Testimonials
Made an appointment for an oil change everything went great Heath the service person was great handled my car. was returned when he told me it would be done and washed
Was clean seating area, and also provided coffee. There was vending machines for snacks and drinks
From the moment I drove up to the service center, through my wait in the clean, comfortable lounge area, until I drove away with my throroughly serviced car my experience was superb all the way around
The service is good and the waiting is clean and sanitize thank you Alex lobo for assisting me for all I need
I went for warranty service on a minor computer glitch and was in and out. Upon arrival my service tech, Donovan, told me 5 hours so I was pleasantly surprised that it only took 3 hours. Everything I asked for was perfectly completed. I had bought my Nissan at another dealership (no name, but on Sahara 😉) and when I went there for my first oil change the service tech was rude and condescending. For this reason, I chose Planet for my next service, and I'm very grateful I did. You have my business from now on. Thank you for your professionalism.
Daniel was very helpful! It was quick and easy.
Great service location. Deliver car before time promised. Car was clean and tidy when delivered.
Jason was very helpful and got the car done quickly .Planet Nissan is always a pleasant experience , especially with service agents like Jason
Everyone was super nice. Always keeping me up to date. Everything done in a timely manner. Very satisfied with the service.
I took my car in for a free oil change. It was free because I purchased my car from them and that was part of my deal. They are very nice people. Great customer service!
Excellent customer service. EXPENSIVE. I cannot rate the work done to my vehicle yet, because it's only been a few days since I picked it up from the dealership.
I want to take a minute to rate my recent experience at Planet Nissan. This was a super smooth process from start to finish. I would like to thank and give high praise to their sales team for their professionalism. They were very knowledgeable of the product and its options. Everyone involved was great and easy to deal with. They knew exactly what I was looking for and I couldn't be happier with my 2022 Nissan Sentra. I highly recommend Planet Nissan for anyone's buying needs.
A quick and easy experience every single time! I was due for my 60000 mile service and I and I was in-and-out same morning
donovan was polite , promptly on time understood the problem , , kept us informed and had the car done timely
First time in... AWESOME, awesome service from start to finish! I even told my son how nice it is to have people treat their customers so nicely...Everyone so friendly and pleasant. So refreshing these days. And no waiting! 😁
Mike my salesman was very helpful and pleasant to work with and actually called me later to see if i made it home ok and told me about some to left in my trade in. Francisco in finance was very helpful. My only complaint is that after spending 30k plus on a used car they only gave me half a tank of gas. I was truly suprised., otherwise great experience.
I have bought plenty of cars from Planet Nissan and they have been excellent in talking care of my needs. I always refer friends and family. I will never go to any other Nissan dealer in town, I already made that mistake and I will not do it again.
My service provider was super friendly and helpful in answering any questions I had about the information they gave me about any additional services I required! Very prompt at completing my service.
My car started making a noise. I drove straight to Planet Nissan. The friendly service advisor (Heath) knew exactly what the problem was and ordered the part I needed. I was offered a loaner while my car was being repaired.
Very pleased with the service I received. And finding a vehicle for my son. Thank you
Quick and easy service. Took about 20 minutes for a window tinting. Service representative was extremely friendly.
I always get treated with respect , Heath is Honest and doesn't try to upsale items.
These guys were amazing. We just purchased this Armada as a Certified Used car from Nissan of Melbourne, which is the worst dealership iv been in, not just because they sold us a car with an active recall and did nothing about it, but because of their awful customer service. Planet Nissan is amazing and everyone was so friendly and helpful, Donovan who assisted us with the active recall is a gem! Keep him at all costs!!!
Planet Nissan is the best always do me grest with services on my Altima. I am vey satisfied with Planet Nissan and my services gut Zach.
Jason Rodas is the best! Always so helpful and professional!
Heath always ensures a great experience for getting our car serviced. Heath is the reason that we return time and time again.
I always have five star service at planet Nissan. Everyone is always very helpful and nice
The service was excellent and I got a ride back from The dealership to my home and They did a great job the service was excellent
Staff was very professional and the service was amazing. I love how to can accept or decline the services offered. Great system.
Staff was incredibly friendly and knowledgeable. Felt like I was truly taken care of in the process of obtaining my vehicle.
Hello my experience was amazing they take care my truck super fast with out issue my advisor was Zach he was super kind and respectful over all was awesome
Very good service. Keeps me informed about what's going on with my vehicle. Service time is very good. Not a long wait.
After a truly horrendous experience at United Nissan, I submitted a credit application online to Planet Nissan. Within about 15 minutes, Tanner Hart called me. He told me to send him 3 months’ bank statements (most of my income is self employment). He told me he’d call the next day. He did, with a bank approval. I went to the dealership and had one of the most positive car buying experiences ever. I left with my new Altima within about 2 hrs. Fabulous all around. Thx Tanner!!
Great place to buy a used car. Great staff. Good deal.
Excellent service overall. Greeted timely, told upfront about service being performed and timeframe. Communication was good too.
Sina was very nice and knowledgeable about the vehicle I bought. He was a delight to talk with. He had lots of energy.
They were timely and professional, completed what I requested with no problems and I like the offered services I can accept or decline.
DID VERY WELL, I LIKED MY EXPERIENCE, LISTENED TO ALL OF MY QUESTIONS AND CONCERS.
Service at this dealership exceeded my expectations. No problems. No pushy sales attempts. Comfortable atmosphere.
It’s very convenient and my service was quicker than I thought it would be. And the staff was very polite and helpful.
Great friendly customer service, knowledgeable of what car would best suit my family. Definitely recommend.
The team at Planet Nissan work very hard to be fair in all of their dealings. As long as you're willing to work with them they're willing to work with you. Keep in mind their business just like anyone else. I feel like they did a really good job and I have highly recommended them.
Was able to get an appointment next day for simple service. My service advisor was efficient with my visit and gave a realistic time of completion.
Heath and staff did an excellent job serving my vehicle. They serviced my in a timely manner.
They know how to work on all Nissan. Also replace parts with the original manufacturer parts. I know going to the dealer is more expensive.
All of the staff from sales, to service have been very friendly and professional. This has made the buying and service experience pleasant. Not something that you frequently associate with a car dealership.
My service righter was very helpful and listens to what I needed. Dealership very friendly. They got me in right away.
The service representative Heath was very helpful
When I called to complain, the technician was very polite and stated they could maybe give me a free oil change or something similar in the future in exchange for the mess-up.
service was great. Alex did great service on my car.
Jason was very helpful during the servicing process. My car came back running great and cleaner than it had been before I dropped it off!
Heath did a great job of servicing my car. I appreciate the customer service that I got.
yes, heath was correct on how long it would take so I could Waite on my car
Zach was great with customer service relation. Courteous, friendly, dependale and makes you feel welcome.
They were very helpful and came out to my car right when I got there and my car was done before the time they told me.
I have been too many dealerships in many years. But this one is very exceptional. For several reasons. When I first started coming to this dealership I was very apprehensive. I had horrible experiences with different Nissan's in the Las Vegas Valley. Everywhere from Henderson all the way to the one on Sahara. Horrible horrible horrible. No communication and no update very rude very inconsiderate. The service here at Planet Nissan is very exceptional as I say again they are very attentive they listen to the customer and they do follow up with the customer. My service advisor Ruben ...
The sales people were very pleasant and didn't talk down to me and I feel they worked to meet my wants and made me a decent deal. Even when we went back the next day for something they were all very nice even though they were not the people we directly dealt with the prior day.
They took great care of me and my car. Did full inspection and didn't try to upswell me at all. It also came back clean as a whistle
I appreciate the text of the part on my car that needs to be replaced. Also estimated price.
Very nice and friendly. Had a great experience! Michael was such a great help through the process!
Nissan has showed excellent customer service when it comes to their customers and vehicle services!
Really great service. Not trying to sell me services I do not need. Will keep using Planet Nissan until I sell my car...5 star rating.
Good service excellent staff.
This dealership is very kind, helpful, and understanding. Negotiable and very hands on with costumers
My service advisor was great he answer all my concerns and all recccomedations were done to my satisfaction. Thank you Heth and the rental agency was also phenomal.
Great service as always. Our only favorite place to purchase vehicles and have our cars taken care of. Thanks Planet Nissan
yes the service was great the mad sure i happy
Honestly this is the best car buying experience ever. No pressure, Friendly, Knowledgeable and very Professional. Nino our salesman is the BEST! We looked elsewhere only to be disappointed with not so friendly, unknowledgeable sales people. I test drove a different car at other dealer, asked him some questions about the car and he said "let me Google it" Really? I'm so glad we decided to stop here. Now happy owner of a new Altima. Highly recommend Planet Nissan!
fantastic service for a reasonable price
The service is awesome, but the timing is slow.when you have an appointment you should have to wait so long.
I bought a new pathfinder from this dealership and my experience was good and I love my vehicle
The car is nice , but to get an oil change is ridiculous, 3 hours smh
I worked with Alex. He was very helpful and professional. We let him know what we wanted done to the car since we've had it here since August 2021 after moving from Maui. Living on Maui we didn't have to worry about very cold or very hot weather. So we just wanted to be sure our car is operating properly.
Very professional and friendly. Answered all my questions prior on phone so I could come prepared. Lee was extra considerate with sharing stories of back home and family life. I was extremely comfortable and the process went very smooth.
Alexander was friendly, professional & knowledgeable. He was able yo answer all my questions. I am always happy with the service performed on my Nissan.
started with reuben then jason took over; since I drive a lot told jason my concern on dependability and reliability of vehicle on brakes, tires and power steering, etc. ... though it was on the expensive side, took care of my concerns: replace with new power steering fluids, new brake fluids and even engine cleanup ... felt comfortable driving it after.
Donovan was very nice and helpful. I will always bring my car there for service.
Grate job Alex. Grate job service department. Grate job John.thanks for the ride and pick up.
Glad they do an inspection. Nissan just takes wonderful care of my car. Thanks everyone!!!!
Always feel welcomed by an awesome staff. Overall a great dealership that provides top rated service to its costumers. The best of the best!
Our Service Advisor Jason! He is friendly and knowledgeable! He is an asset to your company! He explained what was needed to repair our Murano. All was covered in warranty and had to be in a rental. This was a smooth transaction
Very nice, just miss the car wash! It really is the special touch! Zach was professional, pleasant and efficient.
The Customer Service here is always impeccable. From the salesmen to the Service team, to the Cashier. Always a smile from everyone
Happy they do a through inspection on my vehicle and catch any maintenance that has to be done before it becomes a problem.
Everyone is so nice and helpful. They are always there with a smile and they take care of repairs the first time. I've never had to return after a service to get anything corrected. The car is usually ready before the estimated time. They are great.
Blake was very helpful and did all the could to make the purchase a great experience.
They were very accommodating and Donovan gave us very satisfying answers to our questions. Highly recommended. Thank you Planet Nissan😊
Blake is awesome! Such a wonderful experience from start to end. We’ll never buy another car from anywhere else. He helped us first over the phone. The next day we came in and he showed us exactly what we needed after having much patience. We got exactly what we needed. Thank you Blake.
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