Customer Testimonials
I love the service provided by Nissan Planet. From the moment I arrived, they treated me very well. Ruben Flores is the best. He is always attentive to our vehicles and knows exactly what we need. I have not found better service anywhere else.
The service department is outstanding! I am giving a 4 because I wasn't made aware as to why it was taking so long t o change the battery in my car. What should have been at most 1 hour took 2.5 hours to complete. I understood the reasons given when I asked, but it would have been nice to just send a text, since that option was available, to let me know what was going on.
This dealership is very tentative. The service is always nice and fast. Always leaving satisfied
Everyone is very kind and informative. work is done right on time. I don't mind waiting because the coffee is great and it's very comfortable.
They did what they said what they would do and they did it. Was pleased
The staff is always friendly and knowledgeable with any of the services needed. It was a pleasure to purchase my new pathfinder! Thank you Mike!
The staff. They are totally professional and take the time to explain everything need to repair your vehicle.
Always a wonderful experience with these guys! Alex my service advisor and the team of mechanics are excellent!
From the time me and my husband entered Planet Nissan we were greeted with a very friendly atmosphere. Everyone that we came across with smiled and acknowledged us, starting from the receptionist down to the service staff. Our sales representative was Andy. He showed great enthusiasm in helping us find a vechicle. He went above and beyond our expectations. He was really patient with us especially with me as he answered most if not all of our questions and concerns. He also provided an open communication via phone and text even after we purchased our vechicle. Andy definitely wears his ...
Jesus Avalos is probably one of the most honest sales manager that I’ve ever encountered. He don’t tell me anything that I wanna hear. He keeps it real. He gives me a chance to make the right decision That’s why I will forever be loyal to the guy! I expect big things happening in his future . I wouldn’t expect nothing less of a promotion soon
Solamente quiero dar las gracias a Jennifer gatdner por el cambio de aceite que me ofreció por la mala experiencia de la vez pasada 🤔estoy muy agradecido pero no pienso volver a hacer ningún tipo de servicio en este dealer y la razón es simple el señor ruben me reclamo por el comentario que hice la vez anterior que fui a cambiar mi batería 🤔esa vez no dije nada en contra de su persona me disculpo por la vez pasada pero esta vez creo que fue poco profesional reclamarme 🤔porque me pregunto yo solo por ser ...
Great dealership to get a car from. That’s why I have 2 from them. Exceptional service! Thanks for everything again!
The service was excellent. I will always bring my car to Planet Nissan for all service.
I always get great service at the dealership. I go there all the time for my oil change
Came in today to get my daughter a car. Ty helped us thru the whole process. Such an amazing young man. This place is the place to go to get your new car and make sure you ask for Ty. Unlike most car sales people, he makes you feel heard and comfortable. Thanks you!
We had a wonderful experience at Planet Nissan! Daniel and Sam were absolutely fantastic! They went above and beyond for us. The total time to walk out with our new car was about 3 hours - amazing, amazing experience.
My experience is always great at Planet Nissan everyone is helpful and treat me like family
My latest experience was amazing, as is every visit with Planet Nissan. The reason for this would be my service advisor, Alexander Lobos, who consistently exceeds my expectations. He is the reason I will trade in my vehicle for another Nissan.
The wait time was supposed to be 2 to 3 hours and it only took one and a half hours
Excellent service caring salesman and finances directors very helpful would recommend to a lot of people
I love Planet Nissan, their service department really takes care of my car especially Sonia is awesome, she has great communication and made sure my vehicle was very well taken care of 👍🏼
Nino is the best, he will absolutely go above and beyond for you. All around great team.
Jason was the best service representative as usual. Got us a loaner car and went to work for a week on fixing my vehicle. Everything came out great!
I love coming to Planet Nissan and getting my car serviced!! The service representative Alexander is amazing and always is helping me with what I need!
Best experience ever, Allan h the best .can't thank him enough for the speed of process since in press on time ..he did love up to his promise
Jesus, Allan and Dwight were amazing. They really did the work and tried to get us what we wanted. If was a stressful process but we managed to work out a solution and it worked out great. With all that we were able to get 2 new 2024 Nissan Sentras one for me and my wife. We couldn't be happier. I will definitely recommend Planet Nissan in the future.
This dealership is always good and fast. The customer service is great and I am always leaving satisfied.
Friendly professional over-the-top they do everything they can to give you good service
very friendly knowledgeable service. Daniel, Sam and Ash were great.
Amazing customer service! I would definitely recommend Planet Nissan to someone looking for a car!
Always a pleasure. Ruben took care of us and like always we will be back!
Marvin was very helpful and went above and beyond when it came to me picking out my new vehicle. I was able to get my payments were it's comfortable for me and definitely recommend him to anyone! I even was able to come back another time to get my car detailed.
Stacy was a very good service representative and was prompt in letting me know when my service needed my approval and when my service would be finished.
The sales rep Nick was being very helpful and patience with us and process of getting our vehicle. He made our visit worth wild and painless . Thank you so much Tracy & Jacque
Allan is the most amazing sales person. Not only did he help my aunt get a new car, but helped me as well. Makes you feel like a part of the family and doesn't stop fighting to get us the best deal possible. Can't wait for the next member of our family to get a new ride. Highly recommend Allan Herdemian for anything and everything car related. He's the man!
Excellent customer service and did a great job getting my car in for a battery replacement.
What a great experience! Jesus Avalos went out of his way to provide truly the best car buying experience possible. He was knowledgeable, patient and very customer service oriented! I love my new Altima and will recommend all my friends and family to Planet Nissan and specifically to work with him.
Nick was great! We called and asked to see 2 specific vehicles and he pulled them around. I had the opportunity to test drive both and after making my decision they made the process as smooth as buying a car can be. They were so nice and my husband and I weren’t pressured, which is such a great way to purchase a vehicle. Highly recommend!
Planet Nissan did a great job getting my car in for a battery replacement and I didn’t have to wait long for my car .
Marvin is the man! Didn’t have the best of credit but he was still able to get me into something brand new and affordable!
Plan a Nissan was a great place to do business. They were able to set up the financing under my business name and did the extra effort to make sure all that came together. Daniel was an excellent sales person I had purchased three trucks and one of them had something wrong with it. Daniel did not know when he sold it to me, but before we picked them up, he went in got another one from another dealership, straightened all that out without me, knowing until I was there to pick everything up. Sales Guy follow up by the ...
Went if for an oil change . They did an inspection found some thing wrong with the car gave me a cost told then to do it said it should be ready that day, I told them to take their time and do it right.
Excellent customer and technical service, good and clean facilities, service time in range of average.
Jake and Allen were awesome to work with; no pressure and put us ease quickly.
Planet Nissan has been a great place to buy and care for my car. I appreciate the original sales person , Tanner and of course Alex Lobos who has been my service writer for over 4 years. Everyone is helpful and courteous in the dealership and I have been impressed by the professionalism of all people I have worked with. Thanks so much - a great dealership.
The staff was responsive and helpful. They got me in right away, evaluated the car and gave me a full report - I approved the work and picked it up later that day. Sonia was terrific and everything is still running smoothly.
Always have great service from Alex! Everyone there is very friendly. Especially Impressed with how fast my service was done...thank you!
The service was completed by the time promised. The technician was extremely helpful. Thanks Jimmie
Vry Professional service personnel. Jason has always kept me informed about the progress and issues with my truck.
I needed to get an oil change and a recall fixed.. Jason went above and beyond to help me. He sat with me and explained everything and made me feel like I was heard. Thank you, Jason!!!!!
Mike and Planet Nissan are highly recommended. They made the car buying process enjoyable and easy.
They do good work. Prices are too high. Very friendly. Cashier is very polite and friendly. Great coffee!
Outstanding service with Planet Nissan. This was my second vehicle with them! Thank you Planet Nissan!!!
Donovan was great , he was very informative great customer service, very attentive , give 10 rating 10 stars
Nino Smajic was knowledgeable about the vehicle that I purchased… And a very outstanding person!
This place is so welcoming! No one is aggressively approaching you upon arrival, clean lobby, AC Jumping, everyone is attentive and ready to help without you feeling there’s a motive. Every question answered in detail. I would recommend this place to anyone looking for a vehicle, first time or a collector. Even if you just have questions about a crappy deal you’re stuck in or even worse, car issues. Customer service all around was a 10. Cold water and other never always ready, clean restrooms and honest folks. Unfortunately, it’s the small things that show you good people. ...
Great customer service. i recommend this dealership. very nice and friendly customer support also online support
Always the best service! Mike and his team are always professional and courteous. Thank you for everything.
they were super helpful and got everything done in a quick time per usual when i come here
I was surprised that you did not clean the car when picked up, I did not expect that! It was not commensurate with the service rendered.
Excellent service, on time and always accomadating. Jason is the go to guy for sure!
I was helped by Nick and he was extremely helpful!! Was able to ring the bell, leaving the lot with a brand new Sentra!
If I could give this dealership's service department the highest rating I would. Professionalism at its finest to be honest. A huge shout-out to Ken for going above and beyond! Thank you Planet Nissan for your exceptional customer service!
I really appreciate Alex and all that he do. He helps me to rely on your service. Thank you
Always receive great service at this dealership. Ken was extremely helpful. I was there for a oil change. Always take my car to Nissan.
The service team at Planet Nissan exceeded my expectations! They were efficient, professional, and took great care of my car, addressing all issues quickly and thoroughly. The communication was excellent, keeping me informed every step of the way. I highly recommend Planet Nissan for top-notch car service that you can trust!
Ken was very helpful and friendly. The service was fast and also efficient thank you.
Always pleased with service at Nissan . My car is served in a timely manner . If there any addition needs , explained before service
Allan number one guy I would go back to when it time to pay other car Allan was kind and went above and beyond to get any answers he didn’t know. Ken was very helpful and was great on answering any questions I had when my car was in the shop Highly recommend Ken
Their service is great, always answer all my questions. Would definitely recommend coming here in the future to friends and family.
Always a pleasure to work with such a great service department. Thank you for always taking care of my vehicles!
Everything was addressed by salespeople & service people thanks for the fast response / look forward to coming back again
This was the best experience I have had at any dealership. Allen was amazing I received a great car with an amazing deal.
Jason was amazing! He was professional and efficient. He took great care of my truck and made sure everything was spit spot! Top notch service!
Excellent customer service! Bought my brand new 2024 Nissan Sentra for an amazing price! Highly recommend buying your car here!
The service members are always professional and informative. They make sure to treat you with kindness and respect. I can always count on my car being complete on time as promised. Thank you for all you do
This is our 3rd vehicle purchased at Planet Nissan. Service has always been excellent! We had a great experience with Jimmy on the sales team. He helped us find exactly what we were looking for!
I am so glad we went to this location and Allan was amazing. He explaining the car details and the communication regarding the process was great. I am thankful it was him who sold us the car, the process of buying a new car was a quick and they worked with us with the down payment. Our family now has a new friend in the car world. Thank you Nissan and Allan!!
Incomparable Dealership of all other makes of auto's and from Sam General Management, Michael Service Management and Ken Service advisor and all the maintenance personnel to the car attendant providing the most meticulous, outstanding service which has made us repeat serval times purchasing many new Nissans and always have our Nissans serviced and waxed at Plant Nissan and no other dealership, period.
It’s fine but I do t have enough money to complete the service it’s kind expensive for me 🤷🏻♀️
Customer Srvc good/waiting room clean and comfortable with snacks and coffee available I also like the way you can check your phone for updates on your vehicle
A few days ago, the battery of my Nissan Sentra, which was 32 days old at the time, just died. There was no reason why. After AAA jumped it, I drove straight to Planet Nissan Centennial, and the service department ran diagnostics. They said nothing was found, and charged it. The service was very good, and in a reasonable amount of time. Of course, I will keep an eye on the health of the battery.
Nothing spectacular, just a basic dealership service area. Customer Service was lacking from everyone from the guy who greeted me, to my Service Advisor and the Cashier. The young kid who brought me my car was nice
Ken in the service department is a miracle! My car had been having issues which I put off. Finally brought her limping in to be fixed. Ken communicated every step of the way. He had my car running like new and even fixed my door handle! I’ve always tried NOT to take my car to the dealership for repairs, but Ken changed my mind. I will only use Ken at planet Nissan from now on!!
VERY ACCOMADATING. HAD A FEW PROBLEMS BUT THEY WERE PROMPLY TAKEN CARE OF. MIKE WAS THE BEST.
Nino & Tye was very cooperative with what I wanted , love the New Frontier, more HP than Toyota Tacoma
Just great service gave me a ETA and was well under that TAT so thank you
Overall, service department did a good job. However, I offer criticism on 2 points: 1) it took several minutes for anyone to acknowledge my presence upon arrival, and 2) I had to request a print-out of the inspection report done on the vehicle (I consider issuance of this report to be SOP).
Overall, service department did a good job. However, 2 points to consider: 1) I had to wait several minutes before I could get anyone to acknowledge my presence, and 2) I had to ask for a print-out of the details of the vehicle inspection (I consider issuance of that report to be SOP).
Made an appointment for less than a week out, oil change was done quickly and efficiently.
Ken has always been very nice and honest. It's refreshing to be treated very well at a dealership. All the staff is friendly and professional.
Our transaction was exceptionally smooth. Thanks to our agent, Mike. Mike was patient and provided all the information I needed to make an informed choice. The pricing was transparent and i felt confident that I was getting a fair deal. I highly recommend Planet Nissan and especially Mike for anyone in the market for a new car!
Donavan was great!! He is very service oriented and keeps me informed of what is happening to my truck. Very accommodating and always ready to help
Kind Friendly Clean I’ll send my friends to this Nissan Dealership, very nice people . Great Help