planet nissan was able to get my car in for diagnostic service quickly and I appreciate that, however it took longer than anticipated to diagnose the issue and driving the vehicle 50 miles to find the issue seems a little excessive
My appt 3/28/2023, was solid professional by service advisor Zach, about my Nisan Rogue, recall the wiring harness.
I had to take my Rogue for a recall, Ruben Flores(service rep) was helpful and made sure that our vehicle was ready before the estimated time. Also, we want to recognize Felipe for giving service while waiting.
Thank you for all the work. The Pathfinder runs great. I'll make sure to bring my vehicle back.
The service advisor was very knowledgeable and professional. All other employees encountered during the visit were friendly and courteous. Appears the goal of this dealership is customer satisfaction.
Great customer service work well with making sure you have the right car. For you.
We bought our car from Art Reed and had a good experience. Art and everyone were professional and friendly.
Very customer service oriented and gets your service done fast and right! Highly recommend by me
They do real good job and they attended people real perfect so I’m happy with it
Mike Bata is a consummate professional! He is very knowledgeable and answered all of our questions. I have dealt with many salespersons over the last 50 years, and I rate Mike as the BEST of them all. More so, Mike is friendly, kind, courteous and very considerate. My husband concurs with all I've said about Mike. Mike Bata is a definite asset to your organization. Note: We purchased two vehicles, not just one,
The experience was a good time and they took good care of my truck and service
Carl was amazing. He answered all my questions and got me out in a timely fashion. I really apperciated his customer service!!! Thanks, Amy Laughlin
Daniel was extremely efficient, professional, kind and helpful. He is super friendly and pleasant to do business with. Thank You Kindly Daniel.
Great lineup of vehicles. Will order parts if needed. Takes care of customers really well. Plus free coffee.
Staff was friendly helpful knowledgeable very helpful. Clean environment would definitely go back in the future
I have had excellent service and customer care with this Service Department. Alex Lobos has been my service writer and has answered all my questions and been very helpful.
Always the best customer service from Alex and everyone else at the service station. I wouldn’t want to go anywhere else because of Alex. Thanks Alex!
Service was quick, but I was not happy about paying 457.00 for a new key fob . I just bought the car less than 45 days ago and both key fobs aren’t working
They got my vehicle in for a full servicing fast and was done in a couple of hours.
Randy and Micah! I have never been so satisfied with my choice in a dealership.
Randy was assigned to me when I arrived at the service area. Very pleasant, friendly with a no charge offer for the services I was requesting. I had a coupon from Nissan for an oil change for 9.95 but Randy offered it for free! Also the tire rotation I requested he offered for free! I didn't wait very long for these jobs to be completed. Randy surprised me when he came to the waiting room telling me my car was ready. Can't beat the service I was given nor the attention Randy gave me in the price. 0!
Micah, Maverick and Angie were very helpful in assisting me with car recalls, rental car and helping me find a new vehicle.
RANDY HAS EXEMPLARY CUSTOMER SERVICE. GREAT COMMUNICATION, FRIENDLY, THE WHOLE EXPERIENCE GAVE US AN AMAZING FIRST IMPRESSION. WE WILL DEFINITELY RETURN AND ASK FOR RANDY.
Great group of people. Worked hard to get me my dream truck. Hopefully the next one to hop into my old rouge takes good care of her. Thanks to Art for helping me out and Mike for setting it all up
Second car I’ve purchased from Planet Nissan, sales team was knowledgeable and no drama making a deal. I’ll buy from Planet Nissan again!
Best place to get the best service to get the best deals to get the best car
Sad that there is no more complementary car wash. Comunication is good and interaction is easier
Randy was extremely helpful, and was able to get my car serviced very quickly. I will be returning for service again in the future.
Randy Perez Vallestros was great and easy to approach. Any questions I had he quickly answered them. Highly recommend
Attentive service along with quick service, will definitely be returning to get my nissan serviced again.
it's was great services I was happy with that.I will refer some one else.
always helpful keep you informed, of what is needed buy doing a check of the car during service to let you know of further problems
They did a great job as always. We have been purchasing cars from them over the last 10 years. They were able to get us a great deal on the car my wife really wanted.
Great Customer Service, Friendly, And Fast
very polite and thoughtful . i appreciate what the Maverick did for me. He was patient and considerate.
Planet Nissan has been my primary dealership the past 6-7 years. The helped finance me when I was a first time car buyer, I would not have had such an awesome car into adulthood without them.
Alex is my guy there at planet nissan. He gets my car service fast and always update me if anything is wrong.
Great customer service . Zach is always educating me on the needs of my car , great job with being consistent with great customer service
This was my first purchase of a Nissan vehicle. The buying process was smooth and I did not feel pressured by any of the salesmen or associates. The salesman, Albert was informative and made the me comfortable with my purchase. I would highly recommend Planet Nissan.
Great service and nice employees
Great Service much more organized and efficient and knowledgeable Than United Nissian United Nissian has LOST my business I Will only recommend People to your establishment
Great customer service Very friendly staff definitely recommend Planet Nissan.
Leased my third vehicle from Planet Nissan and have had a great experience each time.
Mark, Bob and Jim were awesome! Thank you!
the service was great. Mike Bata is very nice and Randy
Nobody is perfect. I went to service department, I did not deal with a car sales person.
The dealership worked on my Nissan Rogue and did a great job. They were fast and efficient.
Zack is my service tech. He always makes sure I am satisfied when I get service.
I’ve been to 4 different Planet Nissan locations and this location by far for me is the best. The service advisor Randy Perez Vallestros is very helpful and did a great job assisting me. The service is fast and I did not wait long. I’m definitely going to keep coming back here to service my car.
Jason and Ruben are great in Service. We always use those guys and are always happy.
My appointment was with an employee that is no longer with the company. Jason jumped in and assisted me. He quoted me 3-4 hours and I was out in less than 2 hours. With that level of professionalism and efficiency, I’ll be back
Alexander is my guy. I go to him all the time. He always let's me know what's going on with my juke.
I needed to take my SUV in for the Airbag recall. They were able to complete the job in a timely manner. Provided excellent customer service.
Always feel like they are looking out for me.
Excellent customer service and care to detail. Recommend to all friends and family members too.
My service tech is no longer there however the new service rep was very helpful and wait time was fast!
Great customer service by Alexander. Also, the wait time was sufficient and the person who brought by vehicle was very polite. Didn't catch his name but he was tall.
Jason in service was awesome!!
Superb service that could not be better in any way. From purchasing my car there three years ago to my annual check-up, I could not be happier...this last time being no exception...everything was outstanding!!!
Customer service is great there. Zach Hafen knows how to take care of his customers. Very personable.
Jason from service is always friendly and very knowledgeable about any issues I might have a great guy
I would like to send my deepest gratitude to Sam, Frank, & Maverik for the outstanding service that they provided. I will definitely recommend my family and friends to planet nissan if and when they ever need to purchase a vehicle. I rate them 20 stars!!!
Great service! Would come back again! Service is really on point. Advisors are well knowledgeable
The dealership is clean, there are lots of cars, and the employees are very .nice
They are always Professional and Courteous and work with you to the best of their abilities
Great customer service. Friendly, thorough and knowledgeable. Always delivering first class service, and in a timely manner.
They're always very helpful and meet my expectations. Everyone is friendly and the customer service is always amazing!
I was very pleased with my agent. I left the dealership with a big smile.
we had an oil change and a couple of recalls on our truck. We were notified earlier than expected. we will definitely go there again.
Donovan is great always helpful and attentive. Always great customer service from Donovan also fast and very efficient.
Alex from service is always there to help, Makes me and my husband feel like family!
Service is always good and timely. They keep me informed of the progress and timeline
The staff did a good job and they answered all of my questions about the car.
Muy buena atención y excelente servicio me explicaron todo muy bien gracias por sus servicios
They do not mess around and take care of business.
Great service as I was provided a rental vehicle while my car was being serviced. The service took longer than expected due to recall’s but I was not inconvenienced due to the rental.
They took care of my car quickly and were able to answer all my questions.
Great job! Zachary always helps us with any of our needs! Even fixed a plástic that was loose at no cost!
Usual very good service and pleasant experience. Service personnel were very professional and pleasant when I dropped off the car and when I came to pick it up.
I encountered an issue trying to order a part with the parts department but Audi, the parts manager at Planet Nissan was able to resolved the issue. He went above and beyond to sort things out so I really appreciate his time and how he really strive to make things right for the customers. Audi completely turned my negative experience into a positive one and that is commendable. I will share my positive experience at Planet Nissan with others as well as give them 5 star reviews on other platforms too. Thank you Audi!!!
The customer service was great
The visit was prompt and I was in and out. I scheduled my appointment and I was greeted immediately.
The service department is awesome. Zach is awesome and keeps you updated on everything that’s going on.
Maverick was so very helpful and very efficient seeing that the work on my vehicle was completed properly.
Yes, the staff is always very attentive and professional. I've been getting my car serviced at Planet Nissan for years now, and will continue being a customer.
service writer kept me informed of the progress of my repair and was done in the time estimated.
It's close it's convenient and they complete the service when promised will return
Jason was very kind and super helpful. Highly recommend planet nissan and Jason as a representative.
Took my daughter’s car in to get some service done and Jason was very friendly and pleasant to work with. Thank you Jason!😊
Excellent team providing quality guidance to closing a deal.
Shaky at first, but in the end. The service department over achievement was something I wasn't expecting, but I was very happy that it happened. I will return for service in the future. The showroom sales floor seemed empty. Concerning for new purchase